AUGUST
LIAISON CONNECT
Corporate Newsletter
Breaking News
New Hires
Coffee Break Laugh
Imagine More is officially joining the Liaison Technology Group family—expanding what’s possible through lighting, design, shading, and integrated technology.
What did the light say to the smart shade? “You’ve got me covered.”
Matthew Hill
System Designer
- Remote (South Africa)
Core Values
G.R.A.C.E.
Growth, Respect, Accountability, Communication and Empowerment
Note From Steve
I’d like to take a moment to recognize that, while the past few months have been incredibly busy, we are so excited to celebrate the substantial growth happening here at Liaison. Please join me in giving a warm welcome to the Imagine More team as they officially join the Liaison family!
Company Updates
Welcoming Imagine More to the Liaison Family
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We’re thrilled to officially welcome Imagine More to the Liaison Technology Group family! By bringing together decorative lighting, lighting design, technology integration, audio, video, window coverings, outdoor lighting, and more, we’re building a company that can support every stage of a project—from the first conversation through design, installation, and long-term support.
Additionally, Liaison has officially submitted its project for consideration in the Lutron Excellence Awards, with the Crestron Awards submission up next. These opportunities allow us to showcase the creativity, collaboration, and technical expertise behind our work.
Project Spotlight
Take a closer look at what Liaison was able to accomplish with the Sanitary District of Decatur. This project highlight showcases how thoughtful planning, collaboration, and integrated technology came together to create a solution tailored to the district’s unique needs.
Marketing Spotlight
Assets In Action
The Liaison marketing team has been busy developing new tools to support sales and strengthen brand awareness across our markets. New rack cards and a front-and-back marketing flyer are currently being created for the sales team, while Liaison’s first direct-mail campaigns have officially reached homes in the Colorado and Florida markets—an exciting step toward expanding our presence in both regions.
Rack Cards
Postcards
Flyers
Training Resources
RingCentral
As more teams begin using RingCentral, we want to make sure everyone has easy access to support resources. RingCentral offers a helpful library of how-to videos and tutorials that can be searched by topic.
You can explore the resource center here: RingCentral Resource Center
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Google Review Incentive Program
Google Reviews continue to be one of the most valuable ways we build trust with future clients, and our Google Review Incentive Program is still going strong. Every time a client mentions your name in a Google Review, you'll receive a cash bonus. It's our way of recognizing the exceptional service and client experience you provide every day. Need the review resources? Contact the Marketing Team or access the shared Google Review Resource document.
Not sure what to say when asking a client for a review? We've created a shared Google document that includes:
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QR codes for every Liaison location
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A simple review request script you can use with clients
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Direct links to each location's Google review page​
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Coming Soon: ProSource Elite OnDemand Training
We’re preparing to transition to the ProSource Elite OnDemand training platform! More details and access information will be shared soon, so keep an eye out for the full update in the September newsletter.
Employee Spotlight
Yanni Angelakopoulos
Technician
What do you enjoy most about your role?
The people I work with are one of my favorite parts of the job. The Tampa team—and really the entire Liaison team—is hardworking, like-minded, and always willing to support one another. We are all working toward the same goal, creating an environment that builds confidence in both our team and the work we deliver.
What do you enjoy outside of work?
Outside of work, I enjoy playing basketball, making beats, attending concerts, and tinkering with used electronics. I have even combined several pieces to create my own home lab and hi-fi audio system.
What is your favorite place to visit?
Greece is my favorite place to visit. I have traveled there three times to visit family, and each trip leaves me amazed by the country’s beauty. The incredible food makes every visit even better!
Meet Your Technology Expert
We’re adding a more personal touch to our appointment confirmation emails! Before a Liaison team member arrives at a client’s home or business, the client will receive a brief introduction featuring that expert’s professional headshot and short bio.
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To help us build your profile, please complete the Google Form by Wednesday, July 8. This new feature will help clients feel more comfortable, informed, and connected before their appointment.
Work Boot Reimbursement
Employees who have completed their 60-day probationary period are eligible for an annual work boot reimbursement of up to $100. Reimbursement will match the purchase amount, up to the $100 maximum.
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To submit a request, employees must provide a receipt along with documentation confirming the boots are OSHA-approved.
Employee Incentive
Sonos | Wireless Speakers and Home Sound Systems
Liaison employees now have access to the Sonos Employee Purchase Program, offering 40% off MSRP on an order of up to $2,100 before the discount. Each employee is eligible for one discount code per year.
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Register at sonos.com/epp. Once your account has been approved, you can purchase eligible Sonos products directly through their website using your employee discount. Please allow approximately one to two weeks for approval.
Pro Audio Updates
Upgrading Sound Across Collier County
Pro Audio is now actively working with Collier County Public Schools in Florida to upgrade and modernize sound systems throughout the district.
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This ongoing project builds on a longstanding relationship with the school district and reflects years of trust, collaboration, and a shared commitment to delivering reliable, high-quality audio solutions that support better learning environments.
Illuminated Updates
Lighting Design in Motion
The ILDS team continues to make progress both behind the scenes and in the field. Lynne recently represented the team at the Southeast Building Conference in Orlando, while ILDS is wrapping up deliverables for a lighting design project in North Carolina.​
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Internally, the team is also strengthening its culture and refining processes to support continued growth. One of the most exciting projects currently underway is the Lighting Experience Center, a collaborative effort between Liaison and ILDS that will bring lighting design and technology together in an immersive new way.
Lighting Excellence Dojo
In mid-July, we completed a successful three-day Lighting Excellence Dojo L.I.T. experience focused on hands-on lighting installation training. Participants celebrated new skills, greater confidence, and plenty of bell-ringing achievements!
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Developed in partnership with Integrate U, Liaison, and Kaleidolight Lighting Design, the program delivers best-in-class training for professionals across the Custom Integration industry. Two additional sessions are scheduled for September 15–17 and November 10–12, 2026. Learn more or register at integrateu.net/lit.
Imagine More Updates
Parade of Homes
Imagine More will be boots on the ground at the 2026 Parade of Homes in Northern Colorado this September. This longstanding summer tradition showcases the latest in architecture, home design, and elevated living throughout the Front Range.
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The Imagine More team will be connecting with homeowners, builders, designers, and industry partners while representing the lighting, shading, and technology expertise available under the Liaison Technology Group umbrella.
