JULY
LIAISON CONNECT
Corporate Newsletter
Breaking News
Strategic Growth Continues: Liaison Technology Group Acquires Sapphire Audio Visual Experts.
Coffee Break Laugh
I was setting up voice recognition on my new phone when a nearby dog barked and ran away. Now I'm still looking for the dog so I can unlock my phone!
New Hires
Manuel Chirinos Ramirez -
Home Tech Pro - Nashville Market
Grant Lawson -
Home Tech Pro - St. Petersburg
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Matthew Blackcloud -
Project Manager - St. Petersburg
Michelle Roper -
Bus Development/Sales - St. Petersburg
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Michael Mendoza-
Home Tech Pro - St. Petersburg
Ian Scroggin -
Home Tech Pro - St. Petersburg
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Joesph Fishel -
Home Tech Pro - St. Petersburg
Core Values
G.R.A.C.E.
Growth, Respect, Accountability, Communication and Empowerment
Note From Steve
As we head into July, I want to take a moment to welcome the entire Sapphire team to Liaison Technology Group. I'm excited about what we're building together and look forward to what's ahead. As always, thank you for your hard work, your commitment to our clients, and for representing Liaison every day.
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Company Updates
Welcoming Sapphire to the Liaison Family
Growth has always been an important part of Liaison's vision, but it has never been about simply adding locations—it's about bringing together exceptional people who share a commitment to serving clients and delivering quality work. The company is excited to welcome Sapphire to the Liaison family and looks forward to the opportunities to learn, collaborate, and grow together.
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As Liaison continues to expand, team members across all locations are encouraged to extend a warm welcome to their new colleagues. Taking the time to introduce themselves, share knowledge, and support one another will help ensure a smooth transition and strengthen the culture that defines Liaison Technology Group.
The Story Behind Liaison
With so many new faces joining the Liaison family over the past several months, we wanted to take a step back and revisit where it all began.
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No matter where you work or how long you've been part of the team, understanding our story helps connect us to where we're headed next.
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Take a few minutes to hear Steve's story in his own words.!
Employee Spotlight
Bill Conley
Project Manager | Decatur, IL
What is one part of your job you enjoy most?
Seeing the customer's excitement when we demo the gear and installation. Seriously, this is a fun industry! Nobody "needs" what we sell, but they WANT IT!
Is there a favorite quote, motto, or piece of advice you live by?
If you don't have time to do it right, when will you find the time to do it over? Whether it's a jobsite, a campsite, a relationship, anywhere in life, always leave it better than you found it."
If you could have dinner with anyone, living or passed, who would it be and why?
Benjamin Franklin. His passion for science and discovery, as well as his experience as a statesman has always been fascinating to me.
Training Resources
RingCentral
As more teams begin using RingCentral, we want to make sure everyone has easy access to support resources. RingCentral offers a helpful library of how-to videos and tutorials that can be searched by topic.
You can explore the resource center here: RingCentral Resource Center
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Google Review Incentive Program
Google Reviews continue to be one of the most valuable ways we build trust with future clients, and our Google Review Incentive Program is still going strong.
Not sure what to say when asking a client for a review? We've created a shared Google document that includes:
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QR codes for every Liaison location
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A simple review request script you can use with clients
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Direct links to each location's Google review page​
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Every time a client mentions your name in a Google Review, you'll receive a cash bonus. It's our way of recognizing the exceptional service and client experience you provide every day.
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Need the review resources? Contact the Marketing Team or access the shared Google Review Resource document.
Professional Achievement
Congratulations, Yanni!
Please join us in congratulating Yanni from our Tampa team on earning his PCNA (Professional Certified Network Administrator) certification.
The PCNA is an advanced networking certification designed specifically for custom integration professionals. Through multiple courses, hands-on labs, and a proctored certification exam, technicians develop the knowledge and practical skills needed to design, configure, and troubleshoot the networks that power today's connected homes and businesses.
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Interested in earning your PCNA certification?
If you're interested in learning more about the program or pursuing your own certification, reach out to Shelby. He'll be happy to walk you through the training path, expectations, and how Liaison supports team members who are ready to take on the challenge.
Pro Audio Updates
Continued Longstanding Partnership
Pro Audio recently secured a new contract with Collier County Public Schools in Florida to upgrade and modernize sound systems throughout schools across the district.
This project continues a longstanding relationship between Pro Audio and the school district, reflecting years of trusted partnership and a shared commitment to delivering reliable, high-quality audio solutions that enhance learning environments.
Illuminated Updates
Lighting Excellence Dojo
Bruce Clark is gearing up for another week helping integrators level up their lighting knowledge through the Lighting Excellence Dojo later this month. Whether attendees are new to lighting or seasoned professionals looking to sharpen their skills, the training experience delivers valuable insights and practical takeaways.​